Shipping Policy

At FlowersBox.ae, we are committed to delivering your flowers with speed, precision, and the highest level of care. Our goal is to ensure every order arrives fresh, elegant, and right on time.

📍 Delivery Areas

We currently offer delivery across Dubai, including major residential, commercial, and premium areas. For deliveries outside Dubai, please contact us directly to confirm availability.

⏱️ Delivery Time

We proudly offer same-day and one-hour flower delivery across Dubai.

• Standard Delivery: Same-day delivery based on availability
• Express Delivery: Within 1 hour (selected areas & products)

Please note that delivery times may vary slightly due to traffic conditions, weather, or peak periods.

🕒 Delivery Hours

Our delivery service operates daily:

8:00 AM – 10:00 PM

Orders placed outside working hours will be processed the next day unless scheduled in advance.

📦 Order Processing

All orders are prepared fresh upon confirmation. Our team ensures each arrangement is carefully designed, packed, and handled to maintain quality during transit.

📌 Delivery Information

Customers are responsible for providing accurate delivery details, including:

• Full address
• Contact number
• Recipient availability

FlowersBox.ae is not responsible for delays or failed deliveries due to incorrect or incomplete information.

📞 Missed Deliveries

If the recipient is unavailable at the time of delivery:

• Our driver will attempt to contact the recipient
• Redelivery may be arranged (additional charges may apply)

💰 Delivery Charges

Delivery fees may vary depending on the location, delivery speed, and order value. Final delivery charges will be displayed at checkout.

❗ Special Notes

• During peak occasions (Valentine’s Day, Mother’s Day, etc.), delivery times may be extended
• Specific time requests are subject to availability and cannot always be guaranteed